Returns Policy

If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount you paid for that item.

This guarantee does not include made to measure blinds.

Returns must be made within 30 days of the purchase date and blinds must be unused and in their original packaging.

When we have received the blinds and checked them we will credit your card (if you paid by card).

Please note:

• Returned blinds should be posted back to us or sent back by carrier.
• Your blinds have been delivered free of charge and you will have paid on average 15% less than other stores charge.
• If you want us to arrange the collection and use our carriers we will need to make a charge of £16.50 per parcel (the amount we get charged by the carriers).

Returns Procedure

• Please contact us to let us know you are returning any items.
• We will need to know your order reference, the name or code of the items you are returning and the date you ordered.
• Our returns address is:
  Vertical Blinds Direct
  RETURNS
  Unit 2 The Gatehouse Centre
  Holme Bank Mills, Station Road
  Mirfield
  West Yorkshire
  WF14 8NA
  
• Please also write your order number clearly on the package.